Nan88 Privacy Policy — Your Data Is Fully Secure With Us

1 Introduction & Applicability

Nan88 places the highest importance on member privacy. This Privacy Policy explains what information is collected when you use the nan88 website, create an account, or access any of our services, and how that information is managed.

This Privacy Policy is part of our Terms and Conditionsoperates as part of. By using nan88's services, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

2 What Information We Collect

Nan88 collects two types of information from its members — data you provide directly and data collected automatically. Details are outlined below:

We never store your full payment card number or bank password. Sensitive payment information is deleted once a financial transaction is complete.

3 How Your Information Is Used

Nan88 uses the information it collects only for specific, legitimate purposes. Under your Privacy Policy, we do the following:

• Account Management: To handle registration, login, password resets, and ensure account security.
• Payment Processing: To process deposits and withdrawals and maintain a record of financial transactions.
• KYC Verification: To verify identity, prevent money laundering, and ensure lawful gaming.
• Service Improvement: To analyze usage patterns and improve the overall platform experience.
• Contact: To send important notifications, promotional offers, and support-related messages.
• Fraud Prevention: To detect suspicious activity and protect the platform and its members.
• Legal Obligations: To comply with applicable laws and regulations.

4 Data Retention & Duration

Nan88 retains your information only for as long as necessary. As a general rule:

• Active account data is retained until the account is closed.
• Even after account closure, financial transaction records may be retained for up to 5 years as required by law.
• KYC documents are stored in secure encrypted storage after verification and deleted after the designated retention period.
• Cookies and session data typically expire within 30–365 days.
• Information relevant to legal disputes or investigations may be retained for an extended period.

All stored data is held on our secure servers. Upon receiving an account deletion request, we will remove any data we are not legally required to retain within 30 days.

5 Data Sharing & Disclosure

Nan88 never sells your data. However, limited information may be shared under certain circumstances:

• Payment Processors: The necessary financial information is shared with Mobile Banking, Nagad, Rocket, or your bank to complete transactions.
• KYC Service Provider: Minimal information may be shared with trusted third parties for identity verification purposes.
• Legal Authorities: Information may be disclosed in response to lawful requests from courts or government authorities in accordance with the laws of Bangladesh.
• Anti-Fraud Organization: Information may be shared with the relevant authorities to prevent money laundering or fraud.

6 Cookies & Tracking Technologies

Nan88 uses cookies and similar technologies to enhance your browsing experience. Types of cookies:

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Performance Cookies: Used to analyze page loading speed and overall user experience.
• Functional Cookies: Used to remember your language preference and layout settings.
• Analytics Cookies: Collects anonymous data to help us understand how the site is used.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

7 Your Data Rights

As a nan88 member, you have the following rights regarding your personal data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to have inaccurate or incomplete information corrected.
• Right to Erasure: The right to request deletion of your information under specific conditions.
• Right to Restrict Processing: The right to request that the use of your information be restricted in certain cases.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to marketing communications or specific uses of your information.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days.

8 Protection of Minors

Nan88's services are intended for users aged 18 and above. We do not knowingly collect information from minors.

If we discover that a minor has been using our platform or has provided personal information, we will immediately close the associated account and delete all collected data.

9 Security Measures

Nan88 uses industry-standard security technologies to protect your data:

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Stored data is encrypted using AES-256 encryption.
• Our servers are monitored around the clock, 24/7.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available.
• Automated alerts are sent when unusual login activity is detected.

However, no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone.

10 Contact & Complaints

For any questions, concerns, or requests regarding our Privacy Policy, please contact us:

• Email: [email protected] (plain text, not clickable)
• Live Chat: Available 24/7 via the platform's chat widget
• Support Ticket: Log in to your account and submit a ticket

We take all privacy-related requests seriously and typically respond within 30 business days. For urgent matters, please reach out via live chat.